We sell maintenance plans. We also talk a fair number of people out of them, and both of those facts belong on the same page.
Call 619-277-4796 and describe what has been happening and how often. We are open 24 hours a day, seven days a week.
The industry standard is to put every customer on a schedule regardless of what their property actually needs, because recurring revenue is easier to forecast than one-off work. The visit becomes the product. Somebody turns up, walks the perimeter, refills a station, and leaves.
What that model quietly avoids is the repair. A house with an unscreened foundation vent, a gap under a garage door, and a fascia board a rat can get behind will need that visit forever, because the reason for it is never addressed. Fixing it once would end the contract, which is precisely why it does not get fixed.
That is the thing Jonathan objects to, and it is why the sequence here runs the other way round.
Find the cause, fix it, then look at what is left.
Often what is left is nothing. A house that has been properly sealed does not have rodents coming in, so there is nothing for a monthly visit to do. A one-off ant treatment plus fixing the leaking hose bib that was keeping the colony there is frequently the entire job.
Sometimes what is left is real and ongoing. Some properties genuinely do face continuous pressure, and no amount of sealing changes that. Those get a plan, and it earns its place.
If you are in one of these, we will say so. You can always start a plan later if something changes.
Quarterly is the usual interval for general pest work in San Diego County, because it lines up with how the pests here behave rather than with billing convenience. Some situations want a different rhythm, and a few want monthly.
A visit is:
General pest work — ants, spiders, cockroaches, and the common occasional invaders. See General Pest Control for what that includes.
Termites, wildlife, bed bugs and specialised jobs are separate. Nobody can bundle a termite treatment into a quarterly programme honestly, and a plan that claims to cover everything is a plan that will find a reason not to.
If something comes up between scheduled visits, we come back. That is the point of being on a plan rather than a call-out.
Ask about terms when you call, and ask us to say out loud what happens if you want to stop. We would rather have that conversation at the start than have you discover it later. If a plan needs a long lock-in to make sense, it is worth asking why.
For most residential properties in this county, yes, when the entries have been dealt with first. Where it is not, we would rather change the interval than pretend quarterly is doing something it is not.
Not usually. Exterior work goes ahead without you; interior work needs access.
Then something about the diagnosis was wrong, and the answer is to go back and find what was missed, not to add visits.
Yes. That is often the right way round, and it is what we would suggest for most first-time callers.
Plans build on General Pest Control and are usually preceded by Pest Inspections and Exclusion & Sealing. For businesses see Commercial Pest Control, and for homes Residential Pest Control.
We run service plans across the county from both offices. See El Cajon or San Diego for the communities each covers, or browse the full list of service areas. You can also send us a request, or read more about Legacy Pest Management.
Tell us what you are dealing with, how often it recurs, and what has been done about it before. If the answer is that you do not need a plan, we will tell you that.
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Tell us what you are seeing and where it is happening. You will get an honest assessment of the problem, what it takes to solve it, and whether your property needs ongoing service or a single visit. Pest, wildlife and termite work across San Diego County.