Last updated: September 23, 2026
Overview
This privacy policy explains how Legacy Pest Management handles information submitted through this website, by phone, and by text message. It is intended to provide a clear, practical summary for website visitors and customers who request service information.
Information We Collect
Legacy Pest Management may collect the contact details and project information you choose to submit through forms, phone links, booking requests, text messages, or other website features. This may include your name, phone number (including your mobile number), email address, service address, preferred appointment details, and a description of the work you need. If you opt in to receive text messages, we also keep a record of your consent, including the date, time, and method of opt-in.
The website may also collect basic technical information such as browser type, device type, pages visited, referring pages, and approximate location data from standard server logs or analytics tools.
How We Use Information
We use submitted information to respond to inquiries, schedule service, prepare estimates, confirm project details, send appointment confirmations and reminders, provide customer support, and operate the website. If you opt in to text messages, we use your mobile number only to send you messages related to your inquiry or service. We may also use general usage information to understand how visitors use the site and improve the customer experience.
Sharing
We do not sell, rent, or trade personal information. We may share information with trusted service providers who help operate the website, manage customer communications, support scheduling, process requested services, or maintain business systems.
We may also disclose information if required by law, to protect our rights, or to respond to a valid legal process.
Text Messaging (SMS) Privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Information may be shared with subcontractors that support our services, such as customer service or text message delivery providers, only as needed to deliver messages to you. Text messaging opt-in data and consent are never sold, rented, or shared for any other purpose.
Message frequency varies. Message and data rates may apply. You can opt out of text messages at any time by replying STOP. Reply HELP for help. For full program details, see our SMS Terms and Conditions.
Cookies and Analytics
This website may use cookies, analytics tools, tracking pixels, and basic server logs to understand site usage, measure performance, remember preferences, and improve reliability. You can adjust cookie settings through your browser, although some site features may not work as intended if cookies are disabled.
Data Retention
We keep submitted information only as long as reasonably needed for business, service, recordkeeping, and legal purposes. Retention periods may vary depending on the type of request and the nature of the customer relationship.
Your Choices
You can contact us to request updates, corrections, or deletion of information you previously submitted, subject to operational, recordkeeping, and legal requirements. You can opt out of text messages at any time by replying STOP. You can also choose not to submit information through the website and contact the business by phone instead.
Policy Updates
We may update this policy from time to time as the website, business, or legal requirements change. Updates will be posted on this page with the current version replacing the prior version, and the “Last updated” date above will change.
Contact
If you have questions about this policy, contact Legacy Pest Management at (619) 277-4796, jon@legacypestmgmt.com, or 1005 N Mollison Ave unit 1, El Cajon, CA 92021, USA.